Customer Service Executive (Voice Process)
TRAYA Process | Ashar IT Park, Thane West | Immediate Hiring

About the Role Technotask is hiring Customer Service Executives for the TRAYA voice process at our Thane location. You will be the first point of contact for customers, handling their calls, resolving their queries and giving them a positive service experience.
Role- Customer Service & Customer Query Resolution

Key Responsibilities
Handle customer calls and resolve queries accurately and on time
Understand each customer’s issue and give the right information or solution
Maintain a qualified, polite and empathetic tone on every call
Record call details and outcomes correctly in the system
Meet quality, productivity and customer satisfaction targets Escalate complex issues to the concerned team when needed

Eligibility & Skills

Freshers (Graduate)

Key skills- Valuable communication and customer handling skills

Work Schedule
Shift window- 9:00 AM to 9:00 PM
Working hours- Any 9-hour shift within the shift window
Week off- Rotational

Pay: ₹19,000.00 per month Work Location: On the road

📌 Customer Service Executive Voice Process Thane (India)
🏢 Meskintech
📍 India