Guest Service Associate

Education: Bachelor’s Degree or Diploma in Hospitality

Work Schedule: Rotational shifts, including weekends and public holidays

Working Hours: 9 hours/day with 1 weekday off per week

Key Responsibilities
Deliver excellent customer service and guest experiences
Coordinate and support events and operations
Assist with VIP and high-profile guest services
Escort and coordinate guests during events
Handle customer interactions and operational requirements
Support game operations and event activities
Promote services and assist with sales
Resolve customer concerns professionally

Requirements
Basic knowledge of MS Office (Word, Excel, PowerPoint)
Good communication and interpersonal skills




Problem-solving ability and composure under pressure
Team-oriented approach
Skilled grooming and presentation

Benefits
Additional pay/compensatory off for eligible public holidays
Paid leave after probation
Medical insurance
Earned wage access
Learning & development opportunities
Recognition and rewards
Incentives and other perks
Child education support

Note: The role involves rotational shifts, including late-night shifts, weekends, and public holidays.

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

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