Role & responsibilities
Handle online shipment bookings with shipping lines and freight forwarders.
Prepare and submit Shipping Instructions (SI) and Verified Gross Mass (VGM) within stipulated deadlines.
Coordinate with customers, shipping lines, and internal teams for shipment-related activities.
Prepare and share Daily Shipment Reports (DSR) with customers regularly.
Manage export and import documentation and ensure accuracy of shipment details.
Track shipment status and provide timely updates to customers.
Follow up on shipping line confirmations, documentation, vessel schedules, and shipment updates.
Maintain proper records of bookings, shipping documents, and customer communications.
Preferred candidate profile
Experience:
Minimum 1 year in International Logistics / Freight Forwarding / Documentation / Operations.
Education: Graduate in any discipline.
Communication: Valuable verbal and written communication skills.
Technical Skills: Basic knowledge of MS Excel, MS Office, and online shipping portals.
Core Skills: Customer coordination, documentation accuracy, follow-up, time management, and problem-solving.
Industry Knowledge: Understanding of online bookings, SI, VGM, DSR, and international shipment procedures.
📌 Documentation / Operations Executive New Delhi
🏢 Chetak International Pvt.Ltd
📍 New Delhi
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