Contura Clinic, a premium aesthetic and plastic surgery clinic in Bengaluru, is looking for a motivated and responsible Digital Marketing & Patient Coordination Executive to manage our digital marketing activities and coordinate prospective and existing patients.

Key Responsibilities:
Manage and optimize Google Ads campaigns and coordinate with external marketing agencies when required.
Monitor leads, cost per lead, campaign performance and conversions.
Handle enquiries received through Google, Instagram, WhatsApp, phone calls and other digital platforms.
Promptly follow up with prospective patients and convert enquiries into consultations.
Schedule consultations, procedures and surgeries and coordinate with patients regarding appointments.
Follow up with patients after consultations regarding their decision and surgery scheduling.
Coordinate pre-operative investigations, hospital/OT requirements and patient communication.
Maintain an organized database of leads, consultations and surgeries.
Prepare weekly/monthly reports on leads, consultations, conversions and marketing performance.
Coordinate with the doctor, clinic staff and external marketing teams to ensure smooth patient flow.

Ideal Candidate:




2–5 years of experience in digital marketing, healthcare marketing, patient coordination, sales or a similar role.
Practical experience with Google Ads is essential.
Excellent communication and follow-up skills.
Comfortable communicating with patients by phone and WhatsApp.
Valuable knowledge of Excel/Google Sheets and digital marketing platforms.
Previous experience in a hospital, dermatology, cosmetic or plastic surgery clinic will be an advantage.
Kannada/Hindi communication skills would be an advantage.
Should be organized, professional, proactive and capable of taking ownership of the entire patient journey.

The role involves managing the complete journey: Digital Lead → Patient Enquiry → Follow-up → Consultation → Surgery Booking → Pre-operative Coordination

We are particularly looking for someone who understands that quality of leads, consultations and surgery conversions are more significant than simply generating large numbers of enquiries.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages
Cell phone reimbursement

Work Location: In person

📌 Digital Marketing & Patient Coordination Executive – Aesthetic Surgery Clinic Bengaluru (India)
🏢 Contura Clinic
📍 India