Oversee day-to-day guest relations at our 5-room property. Act as the primary point of contact to ensure flawless check-ins, curate unique guest experiences (such as organizing our nature walks, hikes, and bonfire nights), and deliver luxury-level hospitality.
Sales &
Network Growth:
Actively bring in premium clients, family groups, couples, and small corporate retreats by leveraging your own qualified contacts, travel agent networks, and local partnerships.
Social Media &
Query Management:
Manage all customer inquiries, booking requests, and reviews on digital channels (Instagram, Facebook, Google, and WhatsApp) promptly to convert leads into bookings.
Feedback &
Quality Control:
Handle guest feedback gracefully, ensuring high review ratings (maintaining our excellent 4.7+ standard) and fostering repeat clientele.
Pay: ₹12,000.00 - ₹25,000.00 per month
Perks
Cell phone reimbursement
Internet reimbursement
Leave encashment
Work Location: In person
📌 Hospitality Operations Manager Manali
🏢 Da Valley Resort and Bar-8699966196
📍 Manali
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