01 Oct
|
viamagus
|
Bengaluru
01 Oct
viamagus
Bengaluru
We are looking for a full time IT Administrator.
This will be a hands-on internal IT operations role, based out of our office and working in the general shift. The person will own employee access, device management, internal IT controls, SaaS administration, and helpdesk operations.
The role also involves daily coordination and support for a US-based startup team. Robust verbal and written English communication, professionalism, responsiveness, and the ability to explain technical issues clearly to non-technical users are essential.
They do not need to be a cloud engineer, but basic AWS/Azure IAM knowledge is mandatory — including users, groups, roles, MFA, least-privilege access, access reviews, and offboarding.
Must have
2–4 years in IT Administration / Internal IT Support
Robust verbal and written English communication skills; experience supporting international clients or remote teams is preferred
Windows and macOS administration, troubleshooting, and device provisioning
MDM administration: Intune, Jamf, Kandji, Hexnode, JumpCloud, or similar
Microsoft 365 and/or Google Workspace administration
Experience setting up and running an internal helpdesk/ticketing system, including SLAs, ticket workflows, and escalations
Employee onboarding/offboarding, user provisioning/deprovisioning, device setup, and access management
AWS/Azure IAM basics: users, groups, roles, MFA, least privilege, access reviews, and offboarding
VPN, basic networking, endpoint security, patching, antivirus/EDR, and backup management
IT asset/inventory tracking and software licence/subscription management
Working knowledge of SOC 2, ISO 27001, HIPAA, and audit/evidence requirements
Good to have
AI tools / enterprise AI administration experience
SSO, SAML, OIDC, and identity-provider exposure
Basic scripting or automation skills
Security monitoring and vulnerability-management exposure
We need someone who has personally set up IT policies, controls, and operational processes — not only handled end-user support tickets.
📌 Information Technology Administrator Bengaluru
🏢 viamagus
📍 Bengaluru