Pay: Upto 8LPA

Location: Marol, Mumbai

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Role & responsibilities
Own a portfolio of restaurant clients, focused on revenue retention, timely collections, churn reduction, and generating qualified leads.
Serve as the main liaison between our firm and online food ordering platforms.
Collaborate with clients to enhance their performance on online platforms, driving business growth while protecting profitability.
Develop operational frameworks, create business analysis reports, conduct data analysis, and streamline processes.
Lead strategic initiatives for client retention, fostering robust client relationships and effective account management.
Represent the company in client interactions, embodying our values and mission.
Convert leads into long-term business partnerships with a strategic, client-focused approach.

Preferred candidate profile
Proficient in Google Suite and Excel.
Strong command of written and spoken English.
Experienced with various AI tools for process optimisation.
Skilled in managing time-sensitive projects and balancing multiple tasks.




Exceptional verbal and written communication skills in English for client interactions.
Charismatic and persuasive, enhancing the company's image.
Adept at making data-driven decisions and turning insights into actionable steps.
Forward-thinking, with the ability to anticipate challenges and opportunities.
Effective multitasker, capable of handling multiple assignments with ease.
Passionate about data, with a focus on problem-solving and decision-making through thorough data analysis.

Experience
>1 Years of relevant work experience

Perks and perks
Join an early-stage startup with a focus on creating value rather than just valuations, enjoy free snacks and unlimited coffee, work directly with the founder as part of the founding team; Play your hand in being a product intern and build meaningful relationships with key stakeholders in prominent restaurants across the country.

Advantages:
Cell phone reimbursement
Paid sick time
Provident Fund
Work from home days

📌 Key Account Manager – Client Success Mumbai
🏢 Kitchen Spurs
📍 Mumbai