01 Oct
|
Lenskart
|
India
About Lenskart
With a mission to give India a vision, Lenskart is India's fastest-growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses, and sunglasses, all equipped with customers' eye powers.
About the Role A Sales Associate is responsible for engaging with customers, understanding their requirements, assisting them in selecting suitable eyewear, and delivering a positive in-store experience. The role also involves supporting the store team in achieving sales and operational objectives.
Responsibilities
Customer Experience
Welcome and assist customers visiting the store.
Understand customer needs and recommend suitable products.
Explain product features, perks, and available options clearly.
Assist customers throughout the purchase journey.
Respond to customer queries in a courteous and professional manner.
Ensure a positive and personalized customer experience.
Sales
Achieve assigned individual and store sales targets.
Drive customer conversions through effective product recommendations.
Develop a good understanding of Lenskart's products and offerings.
Identify opportunities to recommend relevant products based on customer needs.
Support the team in achieving overall store business objectives.
Store Operations
Follow Lenskart's store processes and SOPs.
Maintain proper product display and store presentation.
Ensure the sales floor is clean, organized, and customer-ready.
Support day-to-day store activities as required.
Handle products and merchandise responsibly.
Teamwork
Work effectively with fellow associates and store leadership.
Support team members during busy periods and customer interactions.
Maintain a professional and positive attitude on the store floor.
Contribute to a customer-focused and collaborative work setting.
Personal Attributes & Competencies
Good communication and interpersonal skills.
Customer-focused and service-oriented approach.
Comfortable interacting with customers.
Positive attitude and willingness to learn.
Ability to work effectively in a fast-paced retail setting.
Ownership-oriented and result-focused.
📌 Luxury Sales Associate Delhi (India)
🏢 Lenskart
📍 India