Key Responsibilities:
Manage and maintain routers, switches, Wireless and firewalls across the enterprise network.
Robust experience designing and managing large-scale network infrastructure.
Perform backup and restoration of network devices to ensure business continuity.
Monitor network devices using ManageEngine OpManager and other tools like Nagios or SolarWinds.
Allocate and manage bandwidth (B/W) across network segments.
Assist in network or security hardware/software refresh, including setup and configuration.
Manage firewall operations (15 firewalls) and ensure security compliance.
Oversee proxy management for Blue Coat Proxy until decommission.
Maintain and monitor Cisco Routers, Cisco Switches and Cisco Access Points
Apply IOS updates or patching for network devices.
Utilize ITSM tools such as BMC Helix or ServiceNow for incident, change, and problem management.
Respond promptly to high-priority incidents and outages, ensuring quick resolution and minimal downtime.
Participate in Change Management and Problem Management processes for network updates and recurring issues.




Maintain detailed documentation for configurations, procedures, and incident resolutions.
Knowledge management Creation/Modification of SOP/KBs
Work in a 24x7 service window with rotational shifts.

Technical Requirements:
Networking Devices: Cisco Routers, Switches, WiFi Access Points, WLC, SD WAN
Monitoring Tools: ManageEngine OpManager, Nagios, SolarWinds
Patch Management: ManageEngine Patch Manager Plus or any similar tool
ITSM Tools: BMC Helix, ServiceNow
Protocols: TCP/IP, DNS, DHCP, BGP, OSPF, MPLS, and routing technologies
Backup & Restoration: Network device configuration backups

Preferred Qualifications:
Certifications: CCNA, CCNP, or equivalent
Experience with Panorama for firewall management
Familiarity with network security best practices
Knowledge of cloud networking (AWS/Azure) is a plus

Education Qualification:
Graduate/Post Graduate in Computer Science, Information Technology, Electronics, or related field.

📌 Network Engineer Bengaluru
🏢 HCLTech
📍 Bengaluru