Role & responsibilities

This role is a dual-charter position covering executive assistance to the Director and operational coordination across E-Com/Q-com & Packaging Manufacturing business.

Key responsibilities include
Managing the Directors calendar, appointments, meetings and travel arrangements; screening and

prioritising calls, emails and correspondence.
Preparing agendas, minutes, action trackers, reports, MIS and presentations, and following up with teams

for timely closure.
Maintaining confidential files, contracts, licences and business documents and coordinating with CAs,

consultants, bankers, vendors and government liaisons as required.
Coordinating E-com/Q-com order processing, packing, dispatch, inventory, replenishment, marketplace/quick-

commerce account activities, logistics issues and key e-commerce performance metrics.




Coordinating Packaging production planning, raw-material availability, dispatch schedules, institutional/B2B

order status, vendor follow-ups, quality issues and production bottlenecks.
Acting as a single point of coordination between the Director and department heads across sales,

production, finance, HR and logistics.
Preparing and consolidating daily, weekly and monthly operational reports and dashboards; tracking

approvals, payments and decisions requiring the Directors sign-off.
Supporting recruitment coordination, vendor onboarding, office administration and identification of

process improvements.

📌 Operations Manager Cum Ea Surat (India)
🏢 M Square Business Solutions
📍 India