01 Oct
|
Vipsa Talent Solutions
|
Bengaluru
01 Oct
Vipsa Talent Solutions
Bengaluru
Job Title : Pre Sales Specialist
Location: Bangalore
Experience: Minimum 3 Years
Industry: Real Estate
Work Week: 6 Days (Weekends Working)
Role Overview
We are looking for a Pre-Sales Specialist to manage leads, drive site visits and bookings, and coordinate with customers, contact centre agents, and Relationship Managers.
Key Responsibilities
Drive site visits and bookings and follow up with customers to reduce drop-offs and reschedule missed visits.
Coordinate site visits from confirmation until the customer reaches the site.
Speak with customers over calls, understand their requirements, and address basic queries.
Coordinate with contact centre agents to improve site visit bookings and track visit outcomes.
Maintain accurate and updated lead records in Salesforce, including lead status, interactions, follow-ups, and lead hygiene.
Run email and WhatsApp campaigns to nurture leads and drive site visits.
Hand over qualified leads and confirmed visits to Relationship Managers and follow up on outcomes.
Track daily follow-ups, bookings, and site visits and share regular performance updates.
Requirements
Graduate in any discipline.
Minimum 3 years of experience in pre-sales, lead management, or customer coordination.
Prior experience in the real estate industry is essential.
Hands-on experience with Salesforce is mandatory.
Experience in lead management, CRM data management, and lead hygiene.
Experience coordinating with contact/call centre agents.
Positive communication and customer-handling skills
Target-oriented and comfortable managing multiple follow-ups.
Work Location: In person
📌 Pre Sales Specialist Bengaluru
🏢 Vipsa Talent Solutions
📍 Bengaluru