Job Summary:

To support the business objectives
Drive Quality Improvement & achieving process excellence across departments through initiatives like LEAN and 6 Sigma practices.
To develop & sustain a culture of continuous improvement in the organization through training and process improvement projects

Key Responsibilities:
Identify gaps and opportunities through data & report, stakeholder interaction, process mapping across departments, and any other opportunities in the organization.
Lead/ Mentor/ Help the project team understand the problem statement and apply improvement initiatives like Lean, PDCA for problem solving.
Document business processes, requirements, and solutions using appropriate tools and techniques.
Create data driven solutions and assist in system enhancement implementation.
Drive documentation of QNI (Quality Net Income) through various initiatives
Conduct toll gate and review with leadership on improvement projects.
Research on innovation, customer needs, market trends and futuristic needs of the organization.
Facilitate training programs for Lean and 6 Sigma and drive recognition for completed projects/ initiatives.





Desired Qualifications/Certifications:
Education: Minimum -Graduate or global equivalent
Six Sigma Green Belt
Lean certification
Project Management

Preferred work experience:

Minimum 5+ years of relevant experience in one or more below areas:

Quality Management, Process Improvement, Project Management experience, Analytics

Skills and Knowledge:

Functional
Lean Six Sigma
ISO 9001
Project Management Skills
Analytical skills
Knowledge and understanding of systems and processes.
Self-Motivated and Self-Directed
Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness
Problem solving
Time Management
Planning, Organizing, Engaging, Directing and Controlling
Valuable Business acumen, contacts and interpersonal skills
Commitment to Service Excellence and Quality improvement

Behavioral / Leadership
Entrepreneurship
Initiative
Quality & Service Orientation
Teamwork & Collaboration
Problem solving
People and team leadership
Communication
Networking
Coaching and mentoring

📌 Process Excellence Manager Mumbai
🏢 Akasa Air
📍 Mumbai