JD Relationship Manager / Sales Manager Secured & Unsecured Lending

Business Unit: Business Banking Group
Sub-Business: Secured / Unsecured Lending
Role: Sales
Job Function: Sales – Secured / Unsecured Lending
Location: Mumbai, Pune, FDelhi-NCR, Hyderabad, Bangalore
Experience: 2–5 years
Band: L1/L2
Designation: Executive / Senior Executive / Assistant Manager / Deputy Manager
Reporting To: Regional Business Manager / Area Business Manager
Travel: High – within the assigned geography
Employment Type: Full-time

Role Overview The Relationship Manager / Sales Manager will be responsible for driving sales and revenue growth for secured and unsecured lending products. The role involves generating leads through branch and internal channels, managing customer relationships, coordinating with Credit and Operations for loan disbursement, and achieving assigned business targets.

Key Responsibilities
Liaise directly with branch personnel to generate leads.
Coach and train branch and other internal channel teams to support continuous lead generation.
Coordinate with Credit and Operations to ensure timely disbursement of loans generated through branches and internal channels.
Achieve assigned sales and business targets.




Identify areas of business improvement and suggest solutions.
Manage employee and customer satisfaction issues in a timely manner.
Build and maintain strong customer relationships.
Negotiate with customers and close deals.
Use CRM systems to track leads, customer interactions and sales performance.

Candidate Requirements - Educational Qualification: HSC Passed, Graduate, B.Com / BBA / MBA preferred
Experience: 2–5 years of experience

Key Skills:
Relationship Management
Business Banking
Secured Lending
Unsecured Lending
Loan Sales
Lead Generation
Customer Relationship Management
Negotiation
Customer Acquisition
Sales Management

Key Competencies:
Robust communication skills
Positive organisational skills
Leadership and people-management ability
Customer-oriented approach
Results-driven mindset
Positive understanding of policies and business processes

Sales Nature - Sales Type: Retail & B2B Sales
Sales Mode: Field Sales
Sales Channel: Branch / Internal Channels
Products: Secured & Unsecured Lending Products
Team Handling: Yes – leadership and staff-management responsibilities

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