Role & responsibilities

Key Responsibilities
Welcome and greet visitors, clients, and employees in a qualified manner.
Manage the front desk and ensure smooth reception operations.
Handle incoming and outgoing telephone calls and direct them to the appropriate departments.
Maintain visitor records and issue visitor passes as per company policy.
Coordinate meeting room bookings and ensure meeting arrangements are in place.
Manage incoming and outgoing mail, courier services, and deliveries.
Provide administrative support such as data entry, filing, and document management.
Assist employees and guests with inquiries and provide accurate information.
Maintain cleanliness and organization of the reception area.
Coordinate with housekeeping, facilities,



and security teams for smooth office operations.
Monitor office supplies and raise requisitions when required.
Handle customer or visitor concerns professionally and escalate issues when necessary.
Ensure adherence to company policies, safety, and security procedures.

Required Skills
Excellent verbal and written communication skills.
Professional appearance and positive attitude.
Solid customer service and interpersonal skills.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Ability to multitask and work under pressure.
Valuable organizational and time-management skills.

📌 Receptionist / Guest Relation Executive Mumbai
🏢 IndiaFirst Life
📍 Mumbai