Responsibilities – Sales Consultant Product pitching and generating profitable sales. Effective lead handling and follow-up with prospective customers. Communicating with customers regarding complaints and coordinating updates with the CRM Department.
Following internal ERP processes for sales order generation and execution. Promoting and selling allied products and services. Adhering to SOPs and the complete sales process from vehicle booking to delivery.
Preparing and maintaining Prospect Tracking Cards.
Preparing Test Drive
Forms, including customer declarations and feedback records. Ensuring the 7-Step Test Drive Demonstration is conducted effectively. Proper utilization of the Welcome Kit during customer interactions. Conducting 5th Day Sales PSF (Post-Sales Follow-up) calls and maintaining the required records.
Attending all training programs as per company nominations and schedules. Regularly practicing mock demonstrations to enhance product presentation skills. Handling customer queries professionally and providing timely resolutions.
Providing accurate information to customers and ensuring complete transparency in all deals and transactions.