01 Oct
|
Diksha Elite Academy
|
Greater Noida
01 Oct
Diksha Elite Academy
Greater Noida
URGENT HIRING – SERVICE ADVISOR
Position: Service Advisor
Industry: Auto Repair Shop
Location: Greater Noida West
Experience: 3–5 Years
Salary: ₹25,000–₹35,000 per month
Employment Type: Full time
Job Responsibilities
Handle customers visiting the auto repair/service workshop.
Understand customer vehicle complaints and service requirements.
Conduct initial vehicle inspection and prepare job cards.
Explain required repairs, service work, estimated costs, and timelines to customers.
Coordinate with technicians and workshop staff for timely completion of repair jobs.
Provide regular updates to customers regarding vehicle repair status.
Prepare and explain service estimates and invoices.
Coordinate vehicle delivery after completion of repair and ensure customer satisfaction.
Handle customer queries, complaints, and service-related concerns professionally.
Maintain accurate records of customer details, vehicle history, job cards, and service activities.
Follow up with customers for feedback and future service requirements.
Support the workshop team in achieving service quality and customer satisfaction targets.
Candidate Requirements
3–5 years of relevant experience as a Service Advisor in an automobile workshop or auto repair shop.
Good knowledge of vehicle servicing, repairs, and basic automobile components.
Solid customer handling and communication skills.
Ability to understand vehicle problems and coordinate with technicians.
Experience in preparing job cards, estimates, invoices, and service reports.
Good negotiation and convincing skills.
Robust follow-up and coordination abilities.
Customer-oriented and target-focused approach.
Basic computer knowledge and ability to maintain service records.
Ability to work effectively in a fast-paced workshop environment.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits
Provident Fund
Ability to commute/relocate:
Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
Automobile Repair , Job Card , Service Estimation: 4 years (Required)
Customer Handling, Vehicle Diagnostics, Billing: 4 years (Required)
Workshop Management & CRM: 4 years (Required)
Automotive Service, Customer Service, Vehicle Inspection: 4 years (Required)
Technician Coordination: 4 years (Required)
Vehicle Delivery Coordination: 4 years (Required)
Work Location: In person
📌 Service Advisor Greater Noida
🏢 Diksha Elite Academy
📍 Greater Noida