Must-Have :
Configures and Maintains Discovery Application
Works closely with Configuration Manager in the population of CMDB Interfaces with Compute, Network, and Security teams to assure access and permissions.
Resolving discovery errors related to permissions and access.
Assuring completion of scheduled discovery jobs
Assisting in the validation and testing of Discovery after upgrades Reviewing the environment for changes and recent requirements that may drive changes to the Discovery solution.
Assures downloads from the ServiceNow store occur monthly for CMDB Classes and Discovery patterns.
Add new schedules, IP ranges, and credentials for recent devices and environments.
Integrations with 3rd party discovery tools, such as Logic Monitor. Provide timely resolution to systems problems.
Develop effective working relationships with other departments, groups, managers, and vendors.
Proactively seek effective and quality solutions.