Role & responsibilities:
Lead, mentor, and manage the timetabling team, providing transparent direction and support.
Delegate tasks, manage team performance, and oversee training and development initiatives.
Ensure that team goals align with organizational objectives and are achieved within set deadlines.
Assisting in the recruitment, selection, and onboarding of current team members, ensuring the team has the right skills and capabilities to meet organizational needs.
Act as the primary point of contact for timetable-related queries and issues from internal and external stakeholders.
Communicate timetable changes, updates, and relevant information to staff, students, or employees in a timely manner.
Resolve scheduling conflicts or issues in coordination with relevant departments.
Analyse timetable data to identify trends, inefficiencies, or potential areas for improvement.
Prepare reports and metrics on timetabling performance, resource usage, and scheduling outcomes.
Provide recommendations to senior management for process improvements or resource reallocation.
Ensuring that timetabling is aligned with and informs other operational tasks such as room bookings, assessment scheduling,



and the distribution of course materials.
To promote and sustain a constructive, supportive, and friendly working relationship with all customers, external and internal, immediate, and senior management and other work colleagues.
In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by Associate Manager and Operational Managers.

Preferred candidate profile
Bachelor's degree in a related field.
Overall, 8 - 12 years of experience.
1 plus years of Work force Management experience.
Excellent oral and written communication.
Experience in higher education or a related field is preferred.
Excellent and effective oral and written communication and negotiation skills.
Excellent customer focus.
Accuracy and a high level of planning.
Able to deal with a high-pressure situation or conflict.
Analytical approach to problem solving.
Able to deal with high volumes of tasks simultaneously.
Excellent interpersonal skills and team working skills.
Organized with excellent prioritization skills.
Commitment to continual improvement

📌 Team Lead Operations Hyderabad
🏢 Talentboon Consulting
📍 Hyderabad