nWe are looking for an enthusiastic Presales Executive – Telecalling to connect with potential customers, understand their requirements, generate interest in our products/services, and qualify leads for the sales team.
nKey Responsibilities
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Make outbound calls to prospective customers from provided leads/database.
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Understand customer requirements and explain relevant products/services.
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Generate interest and qualify leads based on customer needs, budget, and requirements.
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Schedule appointments, demos, or meetings for the sales team.
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Follow up with interested prospects through calls and WhatsApp/email.
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Maintain accurate records of calls, conversations, lead status, and follow-ups in CRM.
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Handle customer queries and provide basic product/service information.
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Coordinate with the sales team for lead conversion and smooth handover.
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Achieve daily and monthly calling, lead-generation, and appointment targets.
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Maintain skilled communication and build positive customer relationships.
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nRequirements
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Excellent verbal communication and interpersonal skills.
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Comfortable making frequent outbound calls.
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Positive convincing, negotiation, and follow-up skills.
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Basic knowledge of MS Office/CRM tools.
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Ability to understand customer requirements and present solutions effectively.
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Fresher or candidates with 0–2 years of telecalling, presales, telesales, or customer-facing experience can apply.
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Candidates who are target-oriented and confident on calls will be preferred.
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