01 Oct
|
Paarsh E-Learning
|
Nashik
01 Oct
Paarsh E-Learning
Nashik
A telecaller bridges the gap between a company and its audience by managing phone communications, maintaining client records, and supporting sales or customer service goals. Key Responsibilities
Make outbound calls to cold or warm leads to pitch company products or services.
Handle inbound calls to answer questions, resolve complaints, or provide support.
Qualify leads by identifying customer needs and gathering relevant market information.
Follow scripts while adapting naturally to customer responses.
Update CRM systems and log accurate details of every call.
Meet daily or monthly targets for call volume, lead generation, or sales conversions.
Required Skills and Qualifications
Communication: Transparent verbal skills and active listening in English and local languages.
Resilience: Ability to handle rejection and work under pressure.
Technical Skills: Basic computer literacy and familiarity with CRM software or spreadsheets.
Education: High school diploma or equivalent.
Experience: 0 to 1 years of prior experience in telecalling, BPO, or customer service is preferred.
Pay: From ₹15,000.00 per month
Advantages
Cell phone reimbursement
Work Location: In person
📌 Telicaller Nashik
🏢 Paarsh E-Learning
📍 Nashik