01 Oct
|
SK Finance
|
Ahmedabad
01 Oct
SK Finance
Ahmedabad
Role & responsibilities
Make welcome calls to customers after loan disbursement.
Explain loan details, EMI schedule, and repayment process to customers.
Provide EMI reminders and ensure timely payment follow-up.
Handle customer queries related to loans and repayments.
Coordinate with branch teams for document verification and updates.
Follow up with customers and branches for pending document collection.
Maintain accurate call records and update CRM/system regularly.
Ensure compliance with company policies and communication guidelines.
Build and maintain positive relationships with customers for smooth operations.
Escalate critical issues or payment delays to the concerned team.
Preferred candidate profile
Candidates from Gujarat Preferred Only.
📌 Tele Caller Team Lead Ahmedabad
🏢 SK Finance
📍 Ahmedabad