Job Description

Senior Executive - Billing Operations

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Location: Bangalore

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Reporting to: Senior Manager – Order to Cash

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About the Role

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The Billing Operations Executive will manage end-to-end customer invoicing, submission and collections for a cohort. The role ensures invoices are accurate, compliant, timely, and aligned with customer contracts while partnering closely with Sales and Account Managers.

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Key Responsibilities

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Billing Operations

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Generate customer invoices accurately and on time.
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Validate supporting documents before billing.
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Verify pricing, taxes, discounts and approvals.
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Process recurring and milestone-based billing.
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Prepare debit notes and credit notes.
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Ensure GST-compliant invoicing.
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Billing Validation

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Review:

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Customer contracts
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Purchase Orders
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Work Orders
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Billing milestones
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Rate cards
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Customer master data
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Ensure no billing errors prior to invoice generation.

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Customer Coordination

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Coordinate invoice revisions where required.
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Share invoice copies and supporting documents.
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Support customer onboarding for billing.




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Support in collections follow up
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Internal Coordination

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Partner with:

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Sales
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Account Managers
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Product teams
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Accounts Receivable
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to resolve billing exceptions.

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Revenue Support

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Identify uninvoiced transactions.
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Monitor pending billings.
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Escalate revenue leakage risks.
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Ensure all completed services are invoiced.
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Compliance

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Maintain complete documentation for:

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Contracts
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Approvals
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Audit requests
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Skills Required

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Solid understanding of invoicing
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Knowledge of GST
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Excellent attention to detail
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Strong Excel skills
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ERP experience (Zoho preferred)
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Positive communication skills
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Ability to coordinate with multiple stakeholders
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Robust process orientation
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Preferred Qualifications

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B.Com / M.Com / MBA Finance
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2–5 years of billing or finance operations experience
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Experience in SaaS, consulting or services industry preferred
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📌 Billing Operations Executive Bengaluru
🏢 Signzy
📍 Bengaluru