01 Oct
|
Amway
|
Gurugram
Key Responsibilities
Online Brand Protection & Unauthorized Sales Monitoring
Monitor third-party marketplaces and e-commerce platforms to identify unauthorized product listings and sales activities.
Review and investigate potential violations identified through marketplace monitoring tools and seller reports.
Conduct manual research and investigations to establish links between sellers and Amway Business Owners (ABOs/IBOs) or Registered/Privileged Customers.
Evaluate seller activity and recommend appropriate investigative actions.
Prepare detailed investigation reports, documenting findings, evidence, conclusions, and recommended next steps.
Support global unauthorized sales mitigation programs in line with established policies and procedures.
Fraud Review & Compliance Monitoring
Review product orders flagged as potential fraud or policy violations.
Analyze fraud indicators, trends, and suspicious activity patterns.
Conduct manual reviews and make recommendations based on established compliance protocols.
Maintain accurate documentation of investigations, findings, and actions taken.
Escalate anomalies, emerging trends, and process gaps to leadership for timely action.
Reporting & Operational Support
Assist in preparing dashboards, reports, and analysis related to unauthorized selling and fraud trends.
Extract, compile, and maintain data required for investigations and management reporting.
Provide support on special projects and other assignments as directed by the manager.
Collaborate with regional and global stakeholders to support investigation and compliance activities.
Educational Qualifications
Bachelor's Degree in Law, Commerce, Business Administration, Management, Criminology, Cybersecurity, or a related discipline.
📌 Unauthorized Sales Officer Gurugram
🏢 Amway
📍 Gurugram