Position: Customer Support Agent International Voice Process

Location: Whitefield, Bangalore

Openings: 10

Job Responsibilities
Handle inbound and outbound international customer calls.
Understand customer queries and provide appropriate resolutions.
Maintain accurate customer interaction details in CRM/ticketing systems.
Follow process guidelines, scripts and quality standards.
Escalate unresolved customer issues to the appropriate team.
Meet targets related to quality, productivity, customer satisfaction and attendance.

Candidate Requirements

Spanish Customer Support
Fluent spoken and written Spanish valuable English.
B1/B2 Spanish proficiency preferred.
Fresher or 01 year experience; international voice experience preferred.

Neutral English Customer Support




Excellent spoken English with a neutral accent.
Fresher or 0–1 year experience; international voice experience preferred.

Common Eligibility
Qualification: 12th Pass / Any Graduate
Positive communication and active listening skills.
Basic computer and typing skills.
Customer-service mindset and problem-solving ability.
Willingness to work in US night shifts.
Good attendance and reliability.

Shift & Advantages
Monday – Friday
Saturday & Sunday Fixed Off
US EST night shift as per Indian timings
Company-provided transport
Full-time employment
Process & product training provided

📌 Walk In Hiring For International Voice Process @bandhan Tech Bengaluru
🏢 Bandhan Technologies Private
📍 Bengaluru