01 Oct
|
DREAMCHASER
|
India
Roles and Responsibilities
Handle customer queries via phone emails, and chats to resolve their issues in a timely and skilled manner.
Provide accurate information on products/services offered by the company to meet customers' needs.
Escalate complex issues to senior team members or supervisors when necessary.
Maintain records of all interactions with customers using CRM software.
Desired Candidate Profile
6 month - 4 years of experience in Banking customer service.
Excellent communication skills with ability to handle multiple conversations simultaneously.
Proficiency in solving queries related to banking/finance domain knowledge an added advantage.
📌 Customer Service Executive Gurugram (India)
🏢 DREAMCHASER
📍 India