Roles and Responsibilities :
Provide exceptional customer support through email, or chat to resolve customer queries and concerns.
Handle a high volume of calls, emails, and chats in a timely and productive manner.
Identify prospects to upsell/cross-sell relevant products or services based on customer needs.
Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
0+ years of experience in BPO/Call Centre environment/Any.
Valuable communication skills with the ability to articulate complex information clearly.
Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
Fresh graduate/Undergraduate) candidates are welcome to apply.