Key Skills: Customer Identity, Workforce, Ping federate, People Management, CIAM, OKTA, Azure

Roles and Responsibilities:
Own and monitor the health and performance of the SaaS connector portfolio.
Collaborate with product leadership to plan, prioritize, and roadmap feature development.
Manage the product backlog, including defining feature requirements and acceptance criteria.
Serve as the primary liaison between engineering teams and business stakeholders.
Partner with stakeholders on internal communications, reporting, and business reviews.
Work closely with engineering teams to execute feature enhancements and improvements.
Actively participate in scrum ceremonies including sprint planning, reviews, and retrospectives.
Collaborate with engineering teams to triage and resolve incidents efficiently.
Engage directly with customers for:
Product research
Connector onboarding
Incident triaging and resolution




Drive clarity and informed decision-making in ambiguous and rapid-paced environments.
Balance technical feasibility with desired business outcomes to deliver impactful results.

Skills Required:
Robust experience in B2B/B2C SaaS Product Management
Hands-on expertise in product backlog management and prioritization
Experience driving GTM execution for SaaS products
Ability to translate business requirements into epics, user stories, and acceptance criteria
Solid collaboration skills with engineering, customers, and stakeholders
Ability to manage ambiguity and drive clarity and solutions
Understanding of technical concepts and business outcomes
Exposure to AI-driven products or enterprise AI copilots is a plus
Excellent communication, stakeholder management, and decision-making skills

Education: Relevant degree in a related field (preferred)

📌 Associate Manager Ciam Chennai
🏢 Careernet
📍 Chennai