Job Summary:

The candidate should have strong hands-on experience with Dell Storage, Dell PowerStore / ME5 and NetApp ONTAP, HPE Storage, and others along with positive knowledge of SAN/NAS environments.

Role & responsibilities:
Manage and support enterprise storage platforms across multiple vendors, primarily Dell Storage and NetApp.
Perform day-to-day administration and monitoring of Dell PowerStore, ME5/ME5212 and NetApp ONTAP settings.
Monitor storage health, capacity, performance, alerts and overall infrastructure availability.
Perform L2 troubleshooting for storage-related incidents and issues.
Troubleshoot disk, controller, volume, LUN, connectivity, performance and capacity-related issues.
Perform storage provisioning activities including LUN/volume creation, host mapping and access management.
Monitor and troubleshoot SAN/NAS, FC and iSCSI connectivity.
Troubleshoot and manage multipathing and host-to-storage connectivity issues.
Monitor storage utilization and provide inputs for capacity planning and forecasting.
Support storage availability and redundancy requirements.
Assist with storage replication, snapshots and other data protection-related activities.
Coordinate with Dell,



NetApp and other OEM technical support teams for incident resolution and complex troubleshooting.
Raise and manage OEM support cases and ensure timely follow-up until closure.
Assist with firmware, software/ONTAP upgrades and storage lifecycle activities.
Support planned changes, infrastructure enhancements and technology refresh activities.
Follow OEM-recommended best practices and customer-defined operational procedures.
Maintain storage configuration records, incident details, activity reports and operational documentation.
Participate in troubleshooting, change implementation and maintenance activities as required.
Ensure smooth day-to-day operation of the storage environment and timely escalation of critical issues.

Preferred candidate profile:
Strong troubleshooting and analytical skills.
Valuable communication and customer-handling skills.
Ability to independently manage day-to-day storage operations.
Ability to coordinate effectively with OEM/vendor technical teams.
Willingness to work from the customer site in Noida.
Ability to follow defined processes, runbooks and change-management procedures.

📌 Storageengineer Noida (India)
🏢 Terix Computer Service
📍 India