We are hiring an Air Ticketing (Operations) Executive to manage end-to-end flight booking operations, ticket issuance, and post-booking support. The role focuses on handling airline reservations, coordinating with suppliers, and ensuring smooth travel operations for customers.
Key Responsibilities:
Handle flight bookings, ticket issuance, re-issuance, cancellations, and refunds.
Coordinate with airlines and travel partners for booking confirmations and changes.
Ensure accuracy in fare calculations, PNR creation, and ticket documentation.
Manage post-booking operations including schedule changes and customer updates.
Resolve operational issues related to bookings and travel itineraries.
Maintain booking records and update internal systems/CRMs.
Ensure compliance with airline rules, fare policies, and company procedures.
Requirements:
Bachelor’s degree or equivalent qualification preferred.
1–3 years of experience in air ticketing or travel operations.
Robust attention to detail and accuracy.
Positive communication and coordination skills.
Ability to handle multiple bookings and work under deadlines.
Skills:
Air ticketing & reservation systems
Travel operations & coordination
Customer support & communication
Problem-solving
Time management & accuracy