Role & responsibilities
Provide technical support and troubleshooting to employees.
Troubleshoot computer, laptop, printer, and peripheral-related issues.
Install, configure, and update software and applications.
Troubleshoot basic LAN, Wi-Fi, internet, and network connectivity issues.
Provide support for Windows OS and Microsoft Office/365.
Maintain IT asset and inventory records.
Assist with user accounts, email accounts, and access permissions.
Perform basic system updates, antivirus checks, and security maintenance.
Coordinate with external vendors for IT-related issues when required.
Maintain documentation of IT issues and their resolutions.
Provide technical support during online meetings and presentations.
Assist the senior IT team with daily IT operations.

Preferred candidate profile
Positive knowledge of Windows OS and MS Office.
Positive troubleshooting and problem-solving skills.
Valuable communication and interpersonal skills.
Willingness to learn and adapt to new technologies.
Basic knowledge of computer hardware and software troubleshooting.

📌 It Executive Noida
🏢 Acadecraft
📍 Noida