Candidate must have strong hands-on experience of 10+ years in Salesforce ecosystem with at least 4-5 years of experience architecting and implementing Salesforce Field Service Lightning (FSL) solutions.
Required Skills & Experience
Lead end-to-end architecture, design, and implementation of Salesforce Field Service Lightning (FSL) solutions.
Design scalable field service management solutions for enterprise organizations.
Deep expertise in:
Salesforce Field Service Lightning (FSL)
Service Cloud
Experience Cloud
Sales Cloud
Mobile Field Service Solutions
Strong understanding of FSL core components:
Service Territories
Service Resources
Operating Hours
Work Types
Work Orders
Work Order Line Items
Service Appointments
Skills Management
Dispatcher Console
Hands-on expertise in:
Scheduling Policies
Work Rules
Optimization Rules
Routing Strategies
Resource Availability
Crew Management
Asset Management
Experience designing Mobile Workforce Management solutions.
Expertise in:
Apex
Lightning Web Components (LWC)
Flow Automation
Platform Events
REST/SOAP APIs




Design enterprise-grade integrations with:
SAP
Oracle ERP
GIS Platforms
IoT Platforms
Asset Management Systems
External Scheduling Systems
Strong understanding of:
Real-time scheduling
Appointment optimization
Service lifecycle management
Preventive maintenance processes
Inventory and asset tracking
Experience implementing:
Offline Mobile Capabilities
Mobile Workforce Enablement
Technician Productivity Solutions
Solid understanding of:
Salesforce Security Architecture
Sharing Rules
Role Hierarchies
Governor Limits
Large Data Volume (LDV) considerations
Experience with DevOps tools:
Copado
Gearset
AutoRabit
GitHub
Azure DevOps
Experience leading architecture reviews, design reviews, and code reviews.
Strong stakeholder management, client interaction, and consulting experience.

Key Responsibilities*
Define enterprise architecture for Salesforce Field Service programs.
Lead solutioning workshops with business stakeholders

📌 Field Service Lightning architect (Belagavi)
🏢 Tata Consultancy Services
📍 Belagavi