Director of Professional Services (Bengaluru)

Director of Professional Services (Bengaluru)

02 Oct
|
CareerXperts Consulting
|
Bengaluru

02 Oct

CareerXperts Consulting

Bengaluru

Our client is a global enterprise SaaS company specializing in B2B integration, supply chain orchestration and enterprise connectivity. Its cloud platform enables organizations to connect customers, suppliers, trading partners and business applications through EDI, APIs, application integration, managed file transfer and workflow orchestration.

As the company continues to expand its platform capabilities across cloud, AI, automation and intelligent orchestration, it is strengthening its Professional Services leadership team in India.

The Chance
We are looking for a Director – Professional Services to lead and scale a high-performing Professional Services organization in Bangalore.

This is a senior leadership role combining customer engagement, solution architecture, enterprise delivery, technical leadership, commercial ownership and organization building.

The successful candidate will work closely with enterprise customers and collaborate with Sales, Pre-Sales, Product, Engineering,



Customer Success and global Professional Services teams to deliver complex technology and integration programs.

The role requires a leader who can operate at both strategic and execution levels — engaging with CIO/CTO-level stakeholders while remaining technically credible with Solution Architects, Technical Leads and delivery teams.

Key Responsibilities
Professional Services Leadership
- Lead and scale the India Professional Services organization.
- Establish a high-performance, customer-focused delivery culture.
- Own delivery of complex enterprise integration and transformation programs.
- Define and implement scalable delivery methodologies, governance frameworks and best practices.
- Establish strong governance around scope, timelines, quality, utilization, margins, risks and customer outcomes.
- Drive continuous improvement in delivery productivity, predictability and customer satisfaction.
- Partner with global Professional Services leadership to align India capabilitie

📌 Director of Professional Services (Bengaluru)
🏢 CareerXperts Consulting
📍 Bengaluru

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