Job Description
Program Manager – Virtual Events
nLocation: Gurgaon/Delhi NCR (hybrid) | Experience: 6–10 years | Reports to: Director
nAbout the role
n Technofocus runs large-scale technical enablement programs for global technology companies. We're building a virtual events practice to deliver 150+ live and simu-live workshops a quarter across the AMER, EMEA and APAC time zones. You'll own this program from start to finish: calendar, platform, team, client relationship and results.
nWhat you'll do
n
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- Own the quarterly events calendar, from workshop intake to post-event reportingn
- Be the main point of contact for client program owners, and run weekly status calls and quarterly business reviewsn
- Lead a team of about 8–10: platform builders, virtual event producers, editors and support/reporting staffn
- Oversee the full event lifecycle on Cvent: registration sites, email journeys, the attendee experience and integrationsn
- Plan producer shift rosters to cover all 3 time zones, including AMER evening hoursn
- Run simu-live operations: recording approvals,



file readiness and live Q&A; moderationn
- Manage speaker readiness: onboarding, tech checks, run-of-show and rehearsalsn
- Deliver hackathons with multiple time zones, breakouts and mentor coordinationn
- Track KPIs (registration-to-attendance rate, satisfaction scores, completion rates, incident count) and publish dashboardsn
- Build SOPs, templates and checklists so delivery scales without adding headcountn
- Handle escalations during live events and write post-incident reviewsn

nWhat you need
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- 8+ years in event or program management, including 3+ years running virtual events or webinars at scalen
- Hands-on experience with Cvent (Attendee Hub, Webinar or Event Management). ON24, Zoom Events or Teams Webinars experience is a plus.n
- A track record of running 30+ events a quarter at the same timen
- Experience managing a team of 5 or moren
- Experience delivering to enterp

📌 Program Manager-Virtual Events (Kadapa)
🏢 Technofocus
📍 Kadapa