Job Description
Position: Hospital Receptionist
n1. Position Details
n
- n
- Designation: Receptionist / Front Office Executiven
- Department: Front Officen
- Location: Lucknown
- Qualification: Minimum Graduate in any disciplinen
- Experience: 0–3 years of experience in a hospital/healthcare setting preferredn
- Employment Type: Full timen
- Gender: Both / Female preferredn
- Proficient in MS Excel and computer operations. n
- Salary: 15k – 20k / Based on performancen
- Reporting To: Front Office / Receptionistn

n2. Job Summary
nThe Hospital Receptionist will be responsible for managing the hospital's front desk and providing professional assistance to patients, attendants, visitors. The role involves patient registration, appointment coordination, billing, handling enquiries, maintaining records, and ensuring smooth communication between patients and hospital departments.
nThe candidate should have good knowledge of ECHS, Railway, RDSO, CGHS, NR, ESIC, Ayushman Bharat (AB), DDU, PTDDU and various health insurance schemes/processes ,



along with strong computer and communication skills.
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n3. Key Roles & Responsibilities
n1. Manage hospital reception, patient registration, OPD appointments, enquiries, telephone calls, and visitor handling professionally.
n2. Assist and guide patients/attendants regarding doctors, departments, hospital services, procedures, and timings.
n3. Handle and coordinate patient cases under ECHS, Railway, NR, ESIC, Ayushman Bharat (AB), DDU, PTDDU , and other applicable government healthcare schemes.
n4. Ensure compliance with NABH standards and hospital SOPs related to patient registration, identification, patient rights, confidentiality, documentation, communication, and front-office processes, and maintain required records for audits.
n5. Maintain accurate patient records, registers, reports, documentation, and data entry in hospital software/portals.
n6. Prepare and maintain MS Excel reports/sheets and perform da

📌 Receptionist (Panchkula)
🏢 K K Hospital
📍 Panchkula