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We are looking for an energetic and goal-oriented Telemarketing Executive to generate qualified business opportunities by engaging with prospective customers, understanding their needs, and scheduling product demonstrations for our sales team.

Job Summary

The Telemarketing Executive will be responsible for contacting potential customers,
introducing Prozent's AI automation solutions, qualifying prospects, and booking product
demo appointments. This role requires excellent communication skills, confidence in speaking with business owners, and the ability to build interest through consultative
conversations.
This is a high-impact role where success is measured by the quality and quantity of qualified meetings generated.

Key Responsibilities

Lead Generation
Make outbound calls to prospective customers from assigned lead lists.
Introduce Prozent's AI and WhatsApp automation solutions.
Identify customer pain points and business challenges.
Qualify prospects based on predefined criteria.
Schedule product demonstrations for the Sales team.

Prospect Engagement
Build rapport with business owners and decision-makers.
Explain the value proposition in a clear and compelling manner.
Handle basic objections professionally.
Follow up with interested prospects through calls, WhatsApp, and email.

CRM Management

Maintain accurate records of all interactions in the CRM.
Update lead status after every conversation.
Record notes, follow-up dates, and customer requirements.
Ensure lead data is complete and up to date.
Campaign Support




Execute outbound calling campaigns for current products and promotions.
Reconnect with inactive or dormant leads.
Conduct follow-up calls after webinars, events, or marketing campaigns.
Collaboration
Coordinate with the Sales team for smooth handover of qualified leads.
Share market feedback and customer insights.
Work closely with Marketing on campaign performance.

Daily Responsibilities

Make 80120 outbound calls.
Speak with business owners and key decision-makers.
Generate qualified leads.
Book product demo appointments.
Send follow-up WhatsApp messages or emails.
Update CRM after every interaction.
Achieve daily and monthly targets.
Required Qualifications
Graduate in any discipline.
13 years of experience in Telemarketing, Inside Sales, Lead Generation, or Customer Calling.
Freshers with excellent communication skills may also apply.
Fluent in English and Hindi. Additional regional languages are a plus.
Comfortable using CRM systems and productivity tools.

- Preferred Experience

B2B SaaS
Software sales
ERP, CRM, or automation products
WhatsApp Business solutions
Technology products
Required Skills
Excellent verbal communication
Active listening
Lead qualification




Objection handling
Appointment scheduling
Relationship building
CRM usage
Time management
Customer-centric mindset
Positive attitude and resilience
Key Performance Indicators (KPIs)
Outbound calls completed per day
Conversations with decision-makers
Qualified leads generated
Product demos scheduled
Demo attendance rate
Follow-up completion rate
CRM data accuracy
Monthly lead generation target
Conversion from lead to qualified opportunity

What We Offer

Opportunity to work in a fast-growing AI SaaS startup.
Comprehensive product and sales training.
Performance-based incentives in addition to salary.
Career progression into Inside Sales, Business Development, or Account Management.
Collaborative and innovative work environment.
Success in the First 90 Days
Within the first three months, you will be expected to:
Develop a strong understanding of Prozent's products and target customers.
Consistently achieve outbound calling targets.
Schedule qualified product demos for the Sales team.
Maintain accurate CRM records.
Handle customer objections confidently.
Contribute ideas to improve lead generation and outreach effectiveness.

Ideal Candidate

We are looking for someone who enjoys talking to people, is naturally curious, and is motivated by achieving targets. The ideal candidate is confident, persistent, organized, and
excited about helping businesses discover how AI and automation can improve their
operations.

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