In this role, you will oversee the day-to-day management of key business technology platforms, including data governance, records management, AI solutions, and identity and access systems, ensuring reliable operations and adherence to established standards. You will build and lead a team of operational analysts, driving operational excellence through automation, process optimisation, and continuous improvement to enhance efficiency and reduce risk. Acting as the primary operational partner for the business, you will collaborate closely with stakeholders and technology teams to streamline operations, uphold platform standards, and improve the overall user experience.

Qualifications

- Proven experience leading large-scale business technology platform operations, ideally across records management, identity and access management, and governance systems.
- Robust people leadership skills with a track record of building, coaching, and developing high-performing operational teams.




- Demonstrated success driving automation, process optimisation, and operational improvements that deliver measurable efficiency and risk reduction outcomes.
- Excellent stakeholder management and communication skills, with the ability to influence senior business leaders, solution partners, and technology teams.
- Knowledge of governance and regulatory requirements in a controlled environment, with the ability to balance operational delivery and strategic thinking; ITIL, Six Sigma, RPA, or BPM certifications are highly regarded.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Corporate Services Operations Lead (Hyderabad)
🏢 MACQUARIE
📍 Hyderabad