- Education: Bachelor s or Master s degree in HR or a related discipline.
- Candidate Expectations: Support the HR Admin transaction processing to cover processes like employee data changes, terminations/ retirements, new hires etc.
- Monitoring team s performance against the agreed SLAs
- Escalation Management Identify trends and high-volume transactions that may indicate org-wide issues and get the team prepared to handle such high volumes at times
- Train and develop team members
- Provide constructive feedback to team members to improve their performance
- Create developmental plans for each team member
- Create the back-up plan for handling of unforeseen or seasonal volume fluctuations
- Ensures process compliances,
Knowledge Management compliances to meet the client & internal commitments
Detailed Job Description:
- Strong written and verbal communication skills
- Experience in HR Operations Results and deadline driven
- Proven expertise in customer relationship management; strong consultative skills
- Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc.)
- Experience of in Team handling
- Computer proficiency (MS Office Word, Excel and Outlook)
- Good experience in coordinating with customer and vendor for Payroll inputs and validation
- Positive to have Excellent customer management negotiation skills.
📌 Lead - Hire To Retire (Bengaluru)
🏢 Golden Opportunities
📍 Bengaluru
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