- Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables)
- Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries
- Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website
- Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT
- Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected
📌 Customer Support Executive| Naukri.com| Infoedge| Noida|
🏢 Info Edge
📍 Noida
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