02 Oct
|
HDFC Bank
|
Bengaluru
02 Oct
HDFC Bank
Bengaluru
Job Purpose:
- To engage regularly with customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through the financial products that the Bank has to offer.
- To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
- Responsible for meeting the scorecard targets and portfolio benchmarks set and ensuring that all guidelines and regulatory requirements are followed.
Job Responsibilities:
- Customer Engagement
- Achievement of portfolio parameters
- Sales
- Interaction Quality
- Audit and Service Quality
- MIS - Reporting
📌 Virtual Relationship Manager (Bengaluru)
🏢 HDFC Bank
📍 Bengaluru