- Supervise all hotel operations during the duty shift, including front office, housekeeping, food beverage, and maintenance.
- Ensure excellent guest service by promptly addressing guest requests, complaints, and emergencies.
- Coordinate with department heads to maintain smooth operational flow and resolve any operational issues.
- Monitor compliance with health, safety, and security standards.
- Conduct regular inspections of public areas and guest rooms to maintain quality standards.
- Handle guest feedback professionally and escalate major issues to senior management as needed.
- Manage staffing levels and delegate tasks to duty team members effectively.
- Prepare shift reports detailing incidents, guest feedback, and operational updates.
- Train and mentor junior staff to uphold hotel policies and service standards.
- Support and implement hotel policies and emergency procedures.
- Act as the hotel representative in the absence of senior management during the shift.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Duty Manager (Jaipur)
🏢 Royal Orchid & Regenta Hotels
📍 Jaipur