Handle inbound and outbound calls for US based customers
Provide exceptional customer service
Offer solutions to customer problems
Ensure compliance with company policies and procedures
Resolve escalated customer issues effectively and efficiently.
Required Candidate profile
For Voice Process -- 6+ Months Experience in International BPO in Voice is Mandatory.
📌 Primary Research analyst - Voice Process - Day Shift (Gurugram)
🏢 RM Global Consulting
📍 Gurugram
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