Role summary

Support revenue calculation, compliance and data-processing applications including Alliant, RPREP and RRDM.

Must-have skills

- Revenue or financial-calculation platforms
- Calculation models and formula troubleshooting
- Data staging, reconciliation and SQL analysis
- Integration and batch support
- Financial-close support

Key responsibilities

- Resolve calculation and data discrepancies
- Support data staging and compliance routines
- Troubleshoot model and formula issues
- Assist during close periods
- Coordinate with finance, integration and vendor teams

Project-specific requirements

- Hands-on L2/L3 production support experience and ability to independently diagnose incidents from day one.
- Willingness to work in the assigned IST/EST-aligned support shift and participate in the defined P1 on-call rotation.
- Strong written and verbal communication with business users, HMH Service Desk, NOC/ProdOps, retained technical teams and product vendors.
- Ability to create and maintain runbooks, KEDB articles, RCA records and transition documentation.
- Experience estimating minor changes, supporting testing and validating production releases.
- Availability for close-cycle support and high-priority financial-calculation incidents.

Ability to reverse-engineer limited-documentation processes and produce clear support artefacts.

Role summary

Support revenue calculation, compliance and data-processing applications including Alliant, RPREP and RRDM.

Must-have skills





- Revenue or financial-calculation platforms
- Calculation models and formula troubleshooting
- Data staging, reconciliation and SQL analysis
- Integration and batch support
- Financial-close support

Key responsibilities

- Resolve calculation and data discrepancies
- Support data staging and compliance routines
- Troubleshoot model and formula issues
- Assist during close periods
- Coordinate with finance, integration and vendor teams

Project-specific requirements

- Hands-on L2/L3 production support experience and ability to independently diagnose incidents from day one.
- Willingness to work in the assigned IST/EST-aligned support shift and participate in the defined P1 on-call rotation.
- Strong written and verbal communication with business users, HMH Service Desk, NOC/ProdOps, retained technical teams and product vendors.
- Ability to create and maintain runbooks, KEDB articles, RCA records and transition documentation.
- Experience estimating minor changes, supporting testing and validating production releases.
- Availability for close-cycle support and high-priority financial-calculation incidents.

Ability to reverse-engineer limited-documentation processes and produce explicit support artefacts.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Alliant/RPREP/RRDM Application Consultant (Bengaluru)
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📍 Bengaluru