Key Responsibilities

- Install, configure and troubleshoot laptops, desktops and other IT hardware.
- Perform Windows installation, configuration, upgrades and troubleshooting.
- Install and update drivers, software and system applications.
- Provide basic server configuration and troubleshooting support.
- Configure and troubleshoot LAN, Wi-Fi, switches, routers and other networking equipment.
- Install, configure and troubleshoot POS terminals and POS software.
- Provide support for POS peripherals such as barcode scanners, receipt printers, cash drawers and other connected devices.
- Install, configure and troubleshoot CCTV systems, DVR/NVR and cameras.
- Install and maintain biometric attendance/access-control systems.
- Provide technical support to retail stores and office users and ensure timely resolution of IT issues.
- Assist in setting up IT infrastructure for new retail stores, including network, POS, CCTV, biometric systems, computers and other IT equipment.
- Coordinate with IT vendors, ISP and service providers for installation, maintenance and troubleshooting.




- Maintain IT asset records and documentation of hardware, software and network equipment.
- Conduct preventive maintenance and ensure IT systems are properly maintained and operational.
- Provide on-site technical support to stores/locations and travel to locations whenever required.
- Ensure minimum downtime of critical retail systems, particularly POS and network infrastructure.

Required Skills & Experience

- Laptop/Desktop configuration
- Windows installation
- Driver installation and troubleshooting
- Basic server configuration
- LAN/WAN and Wi-Fi troubleshooting
- Switches and routers
- POS hardware and POS software
- CCTV installation and configuration
- Biometric systems

- Good hardware and software troubleshooting skills.
- Good understanding of basic networking concepts.
- Ability to work independently and resolve technical issues at store level.
- Valuable communication and coordination skills.
- Willingness to travel to retail stores/locations as required.

📌 Junior IT Hardware / Networking Engineer (Mumbai)
🏢 Flemingo Duty Free Shop
📍 Mumbai