Job Description
Managing customer grievances received from all touchpoints and strict adherence to the Regulatory & Internal TATs
Ensuring adherence to quality parameters laid for grievance handling
Data Reconciliation
Risk and Compliance management
Managing Senior Management Escalations
Managing Social Media Escalation
Managing Banking Partners and Internal Stakeholders
End to End management of Grievance function as a whole
Intersted candidates kindly share me your updated resume at
[email protected]
whats app- (phone hidden)
Note- We are hiring only in western line candidates.
Mira byander till churchgate
📌 Grievance Executive (Mumbai)
🏢 Kotak Life Insurance
📍 Mumbai