Role & responsibilities

- Make outbound calls to vendors/business owners and explain the project and onboarding process.
- Identify and connect with vendors who meet the required eligibility and qualification criteria.
- Explain the project requirements, recording process, payout structure, and other relevant details to vendors.
- Onboard eligible vendors by collecting and verifying the required information.
- Understand the vendor's business/work profile and check whether their work activities meet the project requirements.
- Maintain regular follow-ups with interested vendors and assist them throughout the onboarding process.
- Coordinate with the internal/operations team for vendor verification, scheduling, and onboarding completion.
- Maintain accurate records of calls, vendor status, follow-ups, and onboarding progress.
- Achieve daily calling and onboarding targets as assigned.
- Handle vendor queries professionally and escalate any issues or concerns to the relevant team.
- Ensure all vendor information and onboarding details are updated accurately in the assigned system/tracker.





Preferred candidate profile

- Candidates with 1+ year of experience in telecalling, inside sales, customer support, vendor onboarding, or business development.
- Prior experience in outbound calling and lead conversion will be preferred.
- Candidates who are comfortable speaking with vendors/business owners over the phone.
- Positive communication and convincing skills with the ability to explain processes clearly.
- Comfortable with follow-ups and handling vendor queries.
- Basic knowledge of Excel/Google Sheets and CRM tools.
- Candidates who are target-oriented and comfortable working in a work-from-home environment.
- Should have a smartphone, laptop/desktop, stable internet connection, and a quiet workspace.
- Candidates who can maintain accurate records and coordinate with internal teams.
- Kannada + English or telgu + english communication preferred; knowledge of regional languages can be an added advantage.

📌 Telesales Agent (Bengaluru)
🏢 Futwork
📍 Bengaluru