- Maintain and update a centralized Purchase Order (PO) tracker for all e-commerce accounts.
- Validate incoming POs, highlight discrepancies, and coordinate corrections.
- Create accurate Sales Orders and monitor end-to-end order execution in real time.
2. Appointment & Dispatch Coordination
- Coordinate with account managers from platforms such as Blinkit, Zepto, Swiggy, Flipkart, Amazon, and BigBasket for delivery appointments.
- Ensure timely slot booking and smooth dispatch scheduling.
3. Reporting & Dashboard Management
- Develop and maintain dashboards and trackers using advanced Excel skills (pivot tables, lookup functions, charts, etc.).
- Prepare daily, weekly, and monthly performance reports for leadership review.
4. Automation & Process Improvement
- Create and enhance Excel templates, macros, and VBA scripts to reduce manual effort and improve efficiency.
5. Cross-Functional Collaboration
- Work closely with supply chain, warehouse, accounts, and e-commerce operations teams to ensure seamless order fulfillment and timely customer deliveries.