- Make outbound calls to potential customers to generate leads and convert them into paying clients.
- Identify customer needs through effective communication and provide solutions using tech support services.
- Utilize robust convincing skills to overcome objections and close deals over the phone.
- Maintain accurate records of all interactions with customers using CRM software.
- Meet daily/weekly targets set by management while maintaining a high level of quality in work performance.
Desired Candidate Profile
- 2-5 years of experience in BPO/Call Centre environment, preferably in International Voice Process (US/UK).
- Bachelor's degree in any discipline (preferably B.Tech in Computers).
- Excellent English communication skills with good knowledge of Hindi language.
- Strong interpersonal skills with ability to handle international clients effectively.
📌 Tele Marketing Executive (Jamshedpur)
🏢 Arka Educational & Cultural Trust
📍 Jamshedpur
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