Customer Representative Executive (BPO)

Location: Vashi, Mumbai

Experience: Fresher to 1 year

Working Days: 5 days a week

Additional Benefits: Incentives Key Responsibilities

1. Handle inbound and outbound calls professionally to address customer inquiries or resolve issues.
2. Provide accurate information about products and services to customers.
3. Maintain customer satisfaction through excellent communication and problem-solving skills.
4. Document customer interactions and update internal databases.
5. Follow up with customers to ensure resolution and satisfaction.
6. Collaborate with team members to meet or exceed performance metrics.

Skills and Qualifications

1. Education: Minimum HSC/Graduate in any field.
2. Basic computer knowledge and proficiency in MS Office.
3. Ability to work in a fast-paced, target-driven environment.
4.



Excellent listening and problem-solving skills.

What We Offer

1. 5-day working schedule for work-life balance.
2. Attractive incentive structure based on performance.
3. Comprehensive training and development opportunities.
4. Friendly and cooperative work environment.

Preferred Candidates

1. Freshers or candidates with up to 1 year of BPO or customer service experience.
2. Enthusiastic individuals with a customer-centric approach.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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