Position Objective CSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.
Responsibilities
- CSAs will respond to inbound reseller/customer inquiries.
- CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.
Business Environment
- Vertical Operations
- Process Name Seattle
- Scope Customer Service
Organization & Reporting
Reporting To Team Leader
Qualifications and Technical Competencies
- Education Mandatory HSC from any stream
- Desirable Graduate from any stream
- Shift Mandatory Should be ready to work in versatile shifts - Rotating throughout Day/Night and 6 days working
- Policies Adherence to company policies, rules and regulations
- Quality Processes To follow quality processes thoroughly using checklist standards
Disclaimer This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Domestic Voice Versant Team Member-BPS (Navi Mumbai)
🏢 Hexaware Technologies
📍 Navi Mumbai
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