Job description

Main responsibilities

Provide Team Leadership

Manage the team s recruitments, objectives setting, appraisal and performance review.
Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
Motivate and inspire team members by setting a good example (role model).
Help develop team members; help resolve dysfunctional behavior.
Strive for team consensus and win-win situation.
Ensure discussions and decisions lead toward conclusion.
Maintain healthy group dynamics.
Ensure that the team members are equipped and trained effectively to participate in the team.
Encourage creativity, risk-taking, and constant improvement.
Coach the team towards increased quality, performance, and innovation.
Recognize team member accomplishments and outstanding performance.

Focus the Team on Customer Requirements

Build Roadmap for Short-term to Long-term.
Coordinate with internal and external stakeholder as necessary.
Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.

Coordinate Team Logistics

Ensure deliverables are prepared in line with the requirements.
Help keep the team focused and on track.
Work with other IT Managers and Head of Sections and Departments to obtain necessary resources to support the teams requirements.
Establish meeting times, places, and agendas.

Communicate team status, task accomplishment, and direction

Analyze status reporting of team activities against the program plan or schedule.
Keep the Head of department and section informed of task accomplishment, issues, and status.
Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners.
Escalate issues which cannot be resolved within the team.
Provide guidance to the team based on management direction.

Business - Delivery management

Reach agreement on plans for projects and services provided by the team.
Lead design, implementation, and integration in the solutions.
Ensure the projects, activities and tasks under the team s responsibility are performed within quality standards, on schedule and cost-effectively.
Manage budget and capacity allocation according to priorities.
Ensure each solution developed by the team fulfills the client needs.

Lean Management Practices

Ensure an effective performance dialogue and meeting cascade are in place, facilitating team performance improvement and the escalation of problems.




Ensure the capacity of the team is actively managed in order to meet defined priorities and sustain Continuous Im

Compl ment

Position

In a challenging and multicultural environment, we are looking for a senior Team Manager to join Referential IT Section in charge of the KYC & Counterparties Referential applications of Cr dit Agricole CIB.
The team handles the development of transversal and international projects.
AT CA-CIB we have a robust system to ensure compliance with the regulations and requirements including Know Your Customer (KYC) and Customer Due Diligence (CDD).

Application criteria Position with management
No
Minimum level of study
Bachelor Degree / BSc Degree or equivalent
Training / Specialization
Bachelor Degree
This position requires a minimum of 10 years exposure in Software Engineer field (as a developer, tech lead, business analyst or project manager) Mandatory 3+ years of experience in IT Project Management. Mandatory 3+ years of experience as an IT Team head in charge of in-house application development
Minimum experience level
11 years and more
Skills needed
Comfortable participating in technical discussions Proficient in Microsoft Office Strong organizational and communication skills Strong analytical and problem solving skills Awareness of various software development procedures Ability to follow defined procedures Capable to effectively interact with technical team Understanding and respect of cultural diversity
Company Cr dit Agricole CIB

About Cr dit Agricole Corporate and Investment Bank (Cr dit Agricole CIB)

Cr dit Agricole CIB is the corporate and investment bank of the Cr dit Agricole group, the 10th largest banking group in the world .

We support major companies and financial institutions in their development and the financing of their projects.

As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.

Joining our teams means working in a multicultural environment, both agile and stimulating, where you will contribute to developing a sustainable economy.

We support employees throughout their journey:



you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.

Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.

By working every day in the interest of society, Cr dit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.

All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.

Ready to take part in our mission

By balance sheet size - The Banker, Juillet 2025

Join

-us

Our benefits

Your commitment to society

We support various causes through our solidarity initiatives and charitable activities.

Our employees actively participate in these programmes and making a meaningful difference in our communities.

Your professional development

We support employees throughout their career journey. You will have opportunities to develop your skills through diverse training programmes tailored to your role and goals.

You will have access to various mobility opportunities across our diverse businesses and 30+ locations.

Your work environment

Employees of Cr dit Agricole CIB entities may work remotely if their role is eligible. The number of remote working days varies by country.

Many of our employees have moved into new workspaces designed to increase flexibility and foster collaboration.

Your employee benefits

As a responsible employer, Cr dit Agricole CIB provides, where applicable, salary continuation and insurance coverage for employees in the event of major life circumstances such as illness, workplace accidents, disability.

With a strong commitment to parenthood, we are committed to supporting employees through parenthood with paid maternity and paternity leave.

Your compensation

Your compensation may comprise fixed & variable components based on your responsibilities, skills & performance.

Depending on your country, you may be offered the opportunity to participate in Cr dit Agricole Group s capital increases

Your onboarding

The Welcome on board programme will give you a chance to discover Cr dit Agricole CIB s organisation, teams, and discover Bank s business culture. You will be invited by HR team to a welcome session within 3 months of arrival.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior IT Team Manager (Mumbai)
🏢 Groupe Crédit Agricole
📍 Mumbai